Support & FAQ

Good round. Clear answers.

From the first team assignment to restoring a purchase: find reliable help for Bottle Trouble here.

First round

Everything you need to know about setup, group size and starting directly on one device.

How many people can play?

Bottle Trouble supports 2 to 8 adults on one shared iPhone or iPad.

Which round styles are available?

Quick Trouble includes 16 cards, Classic Trouble 36 cards and Chaos Board 49 cards.

What is the Trouble Mix?

Set how often cards and mini-games appear in Trouble Mix. High and Maximum give your favourites more room in the deck. Never removes an individual mini-game. The round size stays the same. Joker Trouble has its own on/off setting.

Do we need an account?

No. There is no user account, cloud profile or online lobby. Display names and options are stored locally on the device.

Gameplay

Trouble Teams, the Meter, Soft Mode and the small details that keep your round together.

How are Trouble Teams assigned?

New players automatically receive the currently least-used team. Existing assignments stay fixed throughout the round.

What does the Trouble Meter show?

It charges from 0 to 100% as you play. At 100%, Joker Trouble begins if enabled. After the Joker round, the meter drops and starts charging again. Card progress is shown separately.

How do we earn a rescue joker?

In Joker Trouble, one player per team competes in Reaction Trouble — up to four at once. The representatives stay the same within that Joker round. The winning team earns a rescue joker.

Who can a joker protect?

Yourself or a teammate receiving penalty points. A joker blocks exactly one penalty point. Use it now or save it for later; each team can hold one joker.

What happens when scores are tied?

The player with the fewest penalty points wins. Tied leaders face a Final Challenge: stop as close to five seconds as possible without a visible clock. Regular scores stay unchanged.

Can I change a random distribution?

Choosing Random locks the distribution. You can confirm it, but you cannot edit it or draw again.

How does Soft Mode work?

Soft Mode caps penalties at one point per player per card and includes lucky cards in the mix.

How do I correct penalty points?

Tap the score chip to add one penalty point and briefly reveal an undo action. Press and hold a player row to open score correction.

Can I skip a challenge?

Yes. No always means no. You can skip challenges without penalty points or having to explain yourself.

Which mini-challenges are included?

Examples include Country Trouble, Airport Trouble, Spot Trouble, Timing Trouble, Fact Trouble and Same Brain. Kfz Trouble is only available in German. Reaction Trouble appears exclusively in Joker rounds.

Purchases & Pro

Purchases are handled securely by Apple. Bottle Trouble does not manage payment details and shows prices directly from the App Store.

What does Bottle Trouble Pro unlock?

Pro removes all ad breaks: before the finale and, in longer rounds, at half-time. Available offers and prices are loaded from the App Store in the Pro area.

How do I restore a purchase?

Open the Pro area in Bottle Trouble and tap Restore Purchases. StoreKit checks the purchases linked to your Apple ID again.

Is Lifetime Pro a subscription?

No. Lifetime Pro is a one-time purchase with no automatic renewal. If you still hold a previously offered time-limited entitlement, manage it through your Apple Account.

Who handles refunds?

Refund requests and billing questions are handled by Apple or the App Store.

Technical

Devices, connectivity, language and the most useful first steps when something does not work as expected.

How do I report inappropriate advertising?

In the app, choose Report an Ad under Options → Legal & Privacy, or use the help menu (question mark) during a round. Describe the ad, advertiser and approximate time it appeared. The dialog prepares an email to support@bottletrouble.app; you confirm sending yourself. Without an email app, copy the report and send it through your webmail account. Please do not include private information about other players.

Which devices are supported?

Bottle Trouble is a native app for iPhone and iPad running iOS or iPadOS 17 or later. On iPad, you play in landscape.

Does the app need internet access?

The shared game runs locally. A connection may be required for ad consent, ad delivery, prices, purchases and purchase restoration.

What should I try if something goes wrong?

Close and reopen the app, make sure iOS or iPadOS is up to date and, for purchase issues, check your internet connection and Apple ID.

Which languages does the app support?

German and English. Your selection is stored locally on the device.

Responsible Play

No pressure is part of the rules.

Bottle Trouble is a penalty-point party game for adults aged 18 and over. Play in a way that everyone feels comfortable.

  • The player with the fewest penalty points wins. Tied leaders face a Final Challenge.
  • Every challenge can be skipped without explanation.
  • Soft Mode reduces the intensity.
  • Penalty points are only a game score.
  • If anyone feels unwell, stop the round immediately.

Direct contact

Still have questions?

Send us an email. The contact button opens your email app.

Contact support

Please include

  • Bottle Trouble app version
  • iPhone or iPad model
  • iOS or iPadOS version
  • selected language
  • short steps leading to the issue
  • a screenshot without private data, if helpful